Many of the customers thought that it was a ridiculous idea to make it possilble for people to check in a flight via Facebook.
I just tried using Delta's Facebook ticket counter. Surprisingly, the Facebook Ticket Counter did not direct me to delta.com. Instead, it is an independent app on Facebook. It is user-friendly and fast-speed. Maybe it's not gonna make our life easier (because what we can do via Facebook now could have been done on Delta.com before), however, it is fun! And that is important. Their customers need some amusement. :)
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